We reply within 24 hours
Each lamp is handmade in our studio, so your message goes straight to the people who make it, not to a support queue. Ask us about pricing, sizes, finishes or delivery to your country.
Quotes within 24 hours
Working on a residence, hotel or restaurant? Send us your brief, quantities and timeline, and we’ll come back with trade pricing, lead times and full specifications.
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Frequently asked questions
Do you work with interior designers, architects and hotels?
Do you work with interior designers, architects and hotels?
Yes. Our Trade Program offers trade pricing, custom sizes, colours and finishes, priority production and bespoke pieces developed for your project.
For hotels and commercial spaces, we can arrange full certification of the finished lamp for your entire batch (UL / ETL, CE, UKCA and others) in line with your project requirements. This helps the lamps pass building inspections and meet insurance requirements without extra effort on your side. Certification timeline and cost are quoted separately.
Do you work with shops and galleries?
Do you work with shops and galleries?
Yes. We collaborate with concept stores, design shops and galleries looking for handcrafted collectible lighting. Terms are agreed individually, so tell us about your space and format and we’ll propose what works best for you.
How can I find out the price?
How can I find out the price?
Each lamp is made to order, so we’re happy to share pricing on request. Send us a message through the contact form above, email info@pletostudio.com or reach us on WhatsApp at +380953419043 We’ll get back to you within 24 hours.
Will the lamp work with the sockets in my country?
Will the lamp work with the sockets in my country?
Yes. Each lamp is wired for the country it ships to. The plug, cord and switch are certified to your local safety standards, so it plugs straight into your wall socket with no adapters needed.
Certified plugs:
- USA: UL Listed plug and cord, Type B, 120 V
- Canada: cUL / CSA, Type B, 120 V
- European Union: CE, VDE / ENEC, Type E/F (Schuko), 230 V
- United Kingdom: UKCA, BS 1363 fused plug, Type G, 230 V
- Australia & New Zealand: RCM, AS/NZS 3112, Type I, 230–240 V
- Other countries: available on request.
For your safety, we use certified 3-core grounded cable (live, neutral and earth) with a woven fabric cover.
Cord length:
- Floor lamps: 1.6 ft (50 cm) from base to switch, 4.9 ft (150 cm) from switch to plug, 6.6 ft (2 m) in total
- Table lamps: 1 ft (30 cm) from base to switch, 3.9 ft (120 cm) from switch to plug, 4.9 ft (1.5 m) in total
A longer cord is available on request.
How long does production take?
How long does production take?
Every piece is handcrafted to order. Lead time is listed in each product description and ranges from 3–4 to 6–7 weeks, depending on the model.
Do you offer free shipping?
Do you offer free shipping?
Yes, we ship free worldwide. Once your lamp is ready, we send it by DHL or FedEx express with tracking. Delivery takes 5–7 business days, depending on your country and customs clearance. Larger lamps may arrive in two boxes, with the shade and base packed separately.
How do you pack the lamps, and what if the box arrives damaged?
How do you pack the lamps, and what if the box arrives damaged?
Each lamp is packed individually, with care for its shape and materials, so it travels safely across borders. If the box arrives damaged, photograph how it looks from the outside, and be sure to capture every point of damage to the packaging, then the contents. Send us the photos within 3 days of delivery. The carrier is responsible for the parcel in transit, so we’ll file an official claim with them and take care of it for you.
Can I change the size or colour?
Can I change the size or colour?
Yes. For most models we can adjust the size, colour and height. Tell us what you have in mind and we’ll let you know what’s possible for that piece.
Can I combine a shade from one model with a base from another?
Can I combine a shade from one model with a base from another?
Yes. If you love the shade of one lamp and the base of another, we can bring them together in a single piece. Tell us which models you like and we’ll advise how they’ll work together in proportion and light.
Are customs duties and taxes included?
Are customs duties and taxes included?
No. Orders ship on a DAP (Delivered At Place) basis, so customs duties, import taxes and VAT are paid by the recipient according to local regulations.
Can I cancel my order?
Can I cancel my order?
Yes, within 24 hours of placing it. After that, we purchase materials and production begins, so the order can no longer be cancelled.



